منظمات الخدمة الحكومية والعامة

  • Customer
    		•
  • Type of service delivered
    		•
  • Works, Housing, Electricity & Water
  • -ISO 9001:2000 System & Basic BPR
  • -Top Management Objectives Setting
  • -Excellence Program, EFQM Assessment & Strategic Plan Reviews
  • - BS 7799 Information Security Management System & IT Governance
  • -TQM & BPR
  • - Productivity Management for Public Service
  • -Innovation through Service Quality Model
  • - Implementation of Kaizen®
  •  
    		•
  • Agriculture, Fisheries & Marine Resources
    		•
  • - ISO 9001:2000 System & Training
  • - TQM Program
  • HRM Project
    		•
  • Civil Aviation, Airport and Air force
  • - ISO 9001:2000 System & Training
  • - Data Analysis Workshops
  • - Top Management Targeting Excellence & Best Practices Workshop
  • - Bahrain Excellence Program Assessment Workshop & KPI setting
  • - Setting Strategic Plans as per ISO 9001
  • Kaizen® Diploma Program
    		•
  • Information and Media
    		•
  • -ISO 9001:2000 System Needs Analysis for all Ministry Directorates
  • - Excellence Program Assessment Workshop & KPI setting
    		•
  • Healthcare, Hospital and Rehabilitation Centers
    		•
  • - ISO 9001:2000 System Development
  • -Strategic Planning Analysis
  • - Excellence in Healthcare Workshop
  • Strategic Planning for Hospital Process Improvement
  • ISO 9001:2000 Healthcare QMS Project
  • Quality Training Programs (8 Types)
  • Hospital Info. Sys. Strategic discussion
  • Customer Relationship Management (CRM)
  • Incident Management System Program
  • -Hospital Facility Audit for : A/E , Operation Theatres & Bone Marrow Transplant Unit
  • Focused Improvement for Medical Records
  • Calibration Workshop for Technical Staff
  • ISO 9001:2000 Lead Auditors Workshop
  • -   Risk Management System for Healthcare Professional Workshop
  • -  Lean Hospitals Seminar & Workshop
  • -Awareness Program for Medical Staff in Quality & TQM
  • -Excellence in Healthcsare Workshop
  • -Healthcare Ethics & Social Responsibility
  • -Patient Satisfaction Workshop
  • -Kaizen Healthcare Program
  • World Class & HRM Excellence Model Assessment and Improvement Project
    		•
  • National Museum
  • ISO 9001:2000 System Needs Analysis
    		•
  • Islamic Affair
  • - Gap Analysis for Performance Improvement in the whole system
  • - Establishment of Excellence Model
    		•
  • Stock Exchange
    		•
  • ISO 9001:2000 System & Training
  • Lead Auditor Training Course
  • Bahrain Excellence Program Assessment
  • Workshop & KPI setting
    		•
  • Military and Police
  • -Bahrain Excellence Program Assessment Workshop & KPI setting
  • - Excellence Performance for Managers Workshop
  • - Total Quality Management Workshops
  • - OHSAS 18001 Workshop for Ambulance Team.
  • EFQM Excellence Model Implementation
    		•
  • Development Bank
    		•
  • - ISO 9001:2000 System
  • - Performance Assessments
    		•
  • General Organisation for Youth &Sport
  • - Customer Service Processes &HRM  Development
  • - Customer Service & Supervisory Training
  • - ISO 9000 & TQM Awareness
  • - Quality Team Training (QMS LA )
  • - EFQM Excellence Model Assessors Workshop
  • - Best Practices on EFQM Excellence Models
  • - OHSAS 18001 for Main GOYS & Bahrain Sports Facilities.
  • - Bahrain Excellence Program Assessment Workshop & KPI setting
    		•
  • Telecommunication Monitoring Agency
    		•
  • QMS Gap Analysis
    		•
  • Roads and Land Survey
  • QMS Implementation
  • QMS Gap Analysis
    		•
  • Construction, Engineering Affairs, Sewage & Drainage,
  • QMS Gap Analysis
  • - Building & Facilities Maintenance Management
    		•
  • Industry & Commerce
  • - Assessments as per Excellence Model
  • - Internal Auditors Training (series of workshops)
  • -Consultants for QMS & Excellence
  • -Project Management Workshop
  • -TQM and Excellence Workshop
  • ISO 14000 Awareness Program
  • -Kaizen® for Trading & Small and Medium Industry Workshop
  • - Loyalty Training Program for Management
    		•
  • Higher Education, Deanship for Educational Services and Colleges
  • Quality for Engineers Training
  • TQM Workshop
  • - Quality Management Concepts for Educational Institutions- Top Management Awareness
  •  
    		•
  • Gas Company
  • -QMS Internal Auditors Training
  • -Accounting Training
  • -Lead Auditors Training
    		•
  • Post Office.
    		•
  • Change Management Workshop for Top Management
  • UNIDO
  • Approved Consultants for Industrial Productivity Improvement Software
  • Environment
  • ISO 14000 Awareness Program
  •  
    		•
  • Human Resource Dept.   
    		•
  • -Adv Supervisory Training Workshop
  • - Effective Communication Workshop
  • Government Excellence Program and Quality Award
    		•
  • - Part of Assessment Team for DGEP Excellence Award Program 2004
  • Excellence Model for Islamic World
    		•
  • Geological Survey
  • Assessment on Organisation Performance and re-alignment of strategies Plans as per Kaizen
  • Charity Society
    		•
  • Excellence in Non-Profit Organisations
    		•
  • UNESCO Centre Commision
  • Excellence Program Assessment Workshop & KPI setting
    		•
  • Specifications & Measurements
    		•
  • Industry / Food / Healthcare Standards Awareness Programs
    		•
  • Food Industries Supervision
  • Trends in Food Safety Management Program
    		•
  • Hospital, Sports Medicine Centre
  • Excellence in healthcare Workshop
    		•
  • Electrcity
  • Deep Dialogue & Competency Based Management Workshops & Strategic Plans Assessment
  • Total Change Management Program
    		•
  • Transport
  • TQM & Excellence Workshop towards a World Class Org.
    		•
  • Humanitarian Services
    		•
  • HRM & Brand Management
    		•
  • Power & Desalination

    • Management Capability Review Workshops
  • Public Establishment for Industrial Estates
  • Establishment and Structuring of Complete Admin , Financial and Technical Systems
    		•
  • Police
    		•
  • TQM for Training Directorate Workshop
    		•
  • Public Commission for the Protection of
  • Marine Resources, Environment & Wild life
  • - HRM & Restructuring Project
  • - Excellence Program Assessment Workshop & KPI setting
    		•
  • Royal Court
  • Performance Excellence Project (Model & Criteria’s)
  • Continual Improvement Experts
  • Food Safety
    		•
  • Chamber of Commerce
  •  
    		•
  • HRM Excellence Workshops
    		•
  • Manucipalty
  • Processes Innovation & Quality Management Systems establishment Project
    		•
  • Capital Market Authority
  • - Strategic Planning & Execution Enhancement
  • - Kaizen Assessment
  • -Process Improvement
  • -HRM & Excellence Model Project
  • Royal Aviation & Airport Services
    		•
  • HRM Systems &Performance Excellence Project
    		•
  • Customs and Courts
    		•

    -Change Management Workshop
    -Assessment for Dubai Gov. Excellence Program
  • Dubai

    • -Assessment for Dubai Gov. Excellence Program
  • Royal Veterinary Services
    		•

    1-HRM Systems &Performance Excellence Project
    2-Support for Establishment of Vets Hospital

  • Royal Veteneology Services-Oman
    		•

    -Excellence Model & Change Management
    -OHSAS 18000 Principles & Audits
  • Bahrain Government – Prime Minister Court
    		•

    1-Establishment of Bahrain Excellence Centre
    2-Training for Bahrain Government Top Officials on the Principles and Practices of the Excellence Model
    3- Inventing BCE Model ©
    4- Inventing Measurement Practices & Management
  • Interior Public Security
    		•

    Excellence Program Assessment Workshop & KPI setting
  • Civil Defense - Bahrain
    		•

    Excellence Program Assessment Workshop & KPI setting
  • Royal Yachting Services
    		•

    -HR Excellence Model & Change Management
  • Ministers Cabinet
    		•

    Excellence Program Assessment Workshop & KPI setting
  • Recruitment Centre

    • -Excellence Model & Change Management
    -OHSAS 18000 Principles & Audits
  • Oil & Gas
    		•

    Excellence Program Assessment Workshop & KPI setting
  • Radio, TV, Media
    		•

    Excellence Program Assessment Workshop & KPI setting
  • Supplies & Logistics
    		•

    -Excellence Model & Change Management
    -Streamlining Supply Chain
  • Human Resources

    • -HR Excellence Model
  • Royal Planning

    • -HR Excellence Model
    -Master Planning Analysis
  • Social Development
    		•

    Excellence Program Assessment Workshop & KPI setting
  • Telecommunication Authority Regulatory

    • - Value Stream Mapping & KPI Setup
    - Assessment for the establishment of Bahrain Excellence Model

  • Consumers Protection Directorate
  •  
    		•

    Excellence Program Assessment  & System Improvement
  • Foreign Affairs
    		•

    Excellence Program Assessment Workshop & KPI setting
  • Ministry of Labor
    		•

    Excellence Program Assessment Workshop & KPI setting
  • Ministry of Health
    		•

    Excellence Program Assessment Workshop & KPI setting
  • Ministry of Works
    		•

    Excellence Program Assessment Workshop & KPI setting
  • Ministry of Justice
    		•

    Excellence Program Assessment Workshop & KPI setting
  • Central Information Organisation
    		•

    Excellence Program Assessment Workshop & KPI setting
  • Islamic Affairs
    		•

    Excellence Program Assessment , Workshop & KPI setting
  • Post and Ports Authority
    		•

    Excellence Program Assessment , Workshop & KPI setting
    - Excellence Program
    -Feedback on Partnership Program
  • Legal Affairs

    • Excellence Program Assessment , Workshop & KPI setting
  • Pension Fund

    • Series of Excellence & Strategy Workshops 

  • Technical Support Services Hub Airport Jeddah (Ministry of Interior – Airports Authority) KSA

    • Internal Audit Training
  • Bahrain Central Bank
    		•

    Excellence Program Assessment , Workshop & KPI setting
  • Social Insurance & Retirement Authority
    		•

    Excellence Program Assessment , Workshop & KPI setting
  • Labor Market Regulation Authority
    		•

    Excellence Program Assessment ,
    Workshop & KPI setting
  • Nationality , Passport & Residence

    • Excellence Program Assessment,  Workshop & KPI setting
  • Civil Defense

    • Government Excellence Program-Assessment
  • Chamber of Commerce-
    		•

    Government Excellence Program-Assessment
  • Media Incorporation
    		•

    Government Excellence Program-Assessment
  • Social Development-

    • Excellence Program – Process Development – Partnership programs appraisal
  • Ambulance Centre
    		•

    Government Excellence Program-Assessment
  • Airports

    • Government Excellence Program-Assessment

  • Community Development

    • Government Excellence Program-Assessment

  • Hospital

    • -Setting Value Stream Mapping,
    -Excellence System & Excellence Team Roles,                                     -Knowledge Management Program ,
    -Project Management Planning,
    -Risk Management Programs
    -Top Management Strategic Reviews
  • Quality Assurance Authority for Education & Training
    		•

    - Excellence Program
    -Review of Systems in Self Assessment Concept
  • e-government Authority
    		•

    -Excellence Program

  • Transportation and Post
    		•

    -Process Improvement
    -Excellence Program
  • Royal Guards and Courts
    		•

    - Excellence Assessment
    Excellence Program
    -Health  Safety practices
  • Political Development

    • -Excellent Program & Political Development Competitiveness Lab
  • Petroleum Development

    • -Lean Development and Thinking Workshops
  • Works, Housing, Electricity & Water
  • -ISO 9001:2000 System & Basic BPR
  • -Top Management Objectives Setting
  • -Excellence Program, EFQM Assessment & Strategic Plan Reviews
  • - BS 7799 Information Security Management System & IT Governance
  • -TQM & BPR
  • - Productivity Management for Public Service
  • -Innovation through Service Quality Model
  • - Implementation of Kaizen®
  •  
    		•
  • Agriculture, Fisheries & Marine Resources
    		•
  • - ISO 9001:2000 System & Training
  • - TQM Program
  • HRM Project
    		•
  • Civil Aviation, Airport and Air force
  • - ISO 9001:2000 System & Training
  • - Data Analysis Workshops
  • - Top Management Targeting Excellence & Best Practices Workshop
  • - Bahrain Excellence Program Assessment Workshop & KPI setting
  • - Setting Strategic Plans as per ISO 9001
  • Kaizen® Diploma Program
    		•
  • Information and Media
    		•
  • -ISO 9001:2000 System Needs Analysis for all Ministry Directorates
  • - Excellence Program Assessment Workshop & KPI setting
    		•
  • Healthcare, Hospital and Rehabilitation Centers
    		•
  • - ISO 9001:2000 System Development
  • -Strategic Planning Analysis
  • - Excellence in Healthcare Workshop
  • Strategic Planning for Hospital Process Improvement
  • ISO 9001:2000 Healthcare QMS Project
  • Quality Training Programs (8 Types)
  • Hospital Info. Sys. Strategic discussion
  • Customer Relationship Management (CRM)
  • Incident Management System Program
  • -Hospital Facility Audit for : A/E , Operation Theatres & Bone Marrow Transplant Unit
  • Focused Improvement for Medical Records
  • Calibration Workshop for Technical Staff
  • ISO 9001:2000 Lead Auditors Workshop
  • -   Risk Management System for Healthcare Professional Workshop
  • -  Lean Hospitals Seminar & Workshop
  • -Awareness Program for Medical Staff in Quality & TQM
  • -Excellence in Healthcsare Workshop
  • -Healthcare Ethics & Social Responsibility
  • -Patient Satisfaction Workshop
  • -Kaizen Healthcare Program
  • World Class & HRM Excellence Model Assessment and Improvement Project
    		•
  • National Museum
  • ISO 9001:2000 System Needs Analysis
    		•
  • Islamic Affair
  • - Gap Analysis for Performance Improvement in the whole system
  • - Establishment of Excellence Model
    		•
  • Stock Exchange
    		•
  • ISO 9001:2000 System & Training
  • Lead Auditor Training Course
  • Bahrain Excellence Program Assessment
  • Workshop & KPI setting
    		•
  • Military and Police
  • -Bahrain Excellence Program Assessment Workshop & KPI setting
  • - Excellence Performance for Managers Workshop
  • - Total Quality Management Workshops
  • - OHSAS 18001 Workshop for Ambulance Team.
  • EFQM Excellence Model Implementation
    		•
  • Development Bank
    		•
  • - ISO 9001:2000 System
  • - Performance Assessments
    		•
  • General Organisation for Youth &Sport
  • - Customer Service Processes &HRM  Development
  • - Customer Service & Supervisory Training
  • - ISO 9000 & TQM Awareness
  • - Quality Team Training (QMS LA )
  • - EFQM Excellence Model Assessors Workshop
  • - Best Practices on EFQM Excellence Models
  • - OHSAS 18001 for Main GOYS & Bahrain Sports Facilities.
  • - Bahrain Excellence Program Assessment Workshop & KPI setting
    		•
  • Telecommunication Monitoring Agency
    		•
  • QMS Gap Analysis
    		•
  • Roads and Land Survey
  • QMS Implementation
  • QMS Gap Analysis
    		•
  • Construction, Engineering Affairs, Sewage & Drainage,
  • QMS Gap Analysis
  • - Building & Facilities Maintenance Management
    		•
  • Industry & Commerce
  • - Assessments as per Excellence Model
  • - Internal Auditors Training (series of workshops)
  • -Consultants for QMS & Excellence
  • -Project Management Workshop
  • -TQM and Excellence Workshop
  • ISO 14000 Awareness Program
  • -Kaizen® for Trading & Small and Medium Industry Workshop
  • - Loyalty Training Program for Management
    		•
  • Higher Education, Deanship for Educational Services and Colleges
  • Quality for Engineers Training
  • TQM Workshop
  • - Quality Management Concepts for Educational Institutions- Top Management Awareness
  •  
    		•
  • Gas Company
  • -QMS Internal Auditors Training
  • -Accounting Training
  • -Lead Auditors Training
    		•
  • Post Office.
    		•
  • Change Management Workshop for Top Management
  • UNIDO
  • Approved Consultants for Industrial Productivity Improvement Software
  • Environment
  • ISO 14000 Awareness Program
  •  
    		•
  • Human Resource Dept.   
    		•
  • -Adv Supervisory Training Workshop
  • - Effective Communication Workshop
  • Government Excellence Program and Quality Award
    		•
  • - Part of Assessment Team for DGEP Excellence Award Program 2004
  • Excellence Model for Islamic World
    		•
  • Geological Survey
  • Assessment on Organisation Performance and re-alignment of strategies Plans as per Kaizen
  • Charity Society
    		•
  • Excellence in Non-Profit Organisations
    		•
  • UNESCO Centre Commision
  • Excellence Program Assessment Workshop & KPI setting
    		•
  • Specifications & Measurements
    		•
  • Industry / Food / Healthcare Standards Awareness Programs
    		•
  • Food Industries Supervision
  • Trends in Food Safety Management Program
    		•
  • Hospital, Sports Medicine Centre
  • Excellence in healthcare Workshop
    		•
  • Electrcity
  • Deep Dialogue & Competency Based Management Workshops & Strategic Plans Assessment
  • Total Change Management Program
    		•
  • Transport
  • TQM & Excellence Workshop towards a World Class Org.
    		•
  • Humanitarian Services
    		•
  • HRM & Brand Management
    		•
  • Power & Desalination

    • Management Capability Review Workshops
  • Public Establishment for Industrial Estates
  • Establishment and Structuring of Complete Admin , Financial and Technical Systems
    		•
  • Police
    		•
  • TQM for Training Directorate Workshop
    		•
  • Public Commission for the Protection of
  • Marine Resources, Environment & Wild life
  • - HRM & Restructuring Project
  • - Excellence Program Assessment Workshop & KPI setting
    		•
  • Royal Court
  • Performance Excellence Project (Model & Criteria’s)
  • Continual Improvement Experts
  • Food Safety
    		•
  • Chamber of Commerce
  •  
    		•
  • HRM Excellence Workshops
    		•
  • Manucipalty
  • Processes Innovation & Quality Management Systems establishment Project
    		•
  • Capital Market Authority
  • - Strategic Planning & Execution Enhancement
  • - Kaizen Assessment
  • -Process Improvement
  • -HRM & Excellence Model Project
  • Royal Aviation & Airport Services
    		•
  • HRM Systems &Performance Excellence Project
    		•
  • Customs and Courts
    		•

    -Change Management Workshop
    -Assessment for Dubai Gov. Excellence Program
  • Dubai

    • -Assessment for Dubai Gov. Excellence Program
  • Royal Veterinary Services
    		•

    1-HRM Systems &Performance Excellence Project
    2-Support for Establishment of Vets Hospital

  • Royal Veteneology Services-Oman
    		•

    -Excellence Model & Change Management
    -OHSAS 18000 Principles & Audits
  • Bahrain Government – Prime Minister Court
    		•

    1-Establishment of Bahrain Excellence Centre
    2-Training for Bahrain Government Top Officials on the Principles and Practices of the Excellence Model
    3- Inventing BCE Model ©
    4- Inventing Measurement Practices & Management
  • Interior Public Security
    		•

    Excellence Program Assessment Workshop & KPI setting
  • Civil Defense - Bahrain
    		•

    Excellence Program Assessment Workshop & KPI setting
  • Royal Yachting Services
    		•

    -HR Excellence Model & Change Management
  • Ministers Cabinet
    		•

    Excellence Program Assessment Workshop & KPI setting
  • Recruitment Centre

    • -Excellence Model & Change Management
    -OHSAS 18000 Principles & Audits
  • Oil & Gas
    		•

    Excellence Program Assessment Workshop & KPI setting
  • Radio, TV, Media
    		•

    Excellence Program Assessment Workshop & KPI setting
  • Supplies & Logistics
    		•

    -Excellence Model & Change Management
    -Streamlining Supply Chain
  • Human Resources

    • -HR Excellence Model
  • Royal Planning

    • -HR Excellence Model
    -Master Planning Analysis
  • Social Development
    		•

    Excellence Program Assessment Workshop & KPI setting
  • Telecommunication Authority Regulatory

    • - Value Stream Mapping & KPI Setup
    - Assessment for the establishment of Bahrain Excellence Model

  • Consumers Protection Directorate
  •  
    		•

    Excellence Program Assessment  & System Improvement
  • Foreign Affairs
    		•

    Excellence Program Assessment Workshop & KPI setting
  • Ministry of Labor
    		•

    Excellence Program Assessment Workshop & KPI setting
  • Ministry of Health
    		•

    Excellence Program Assessment Workshop & KPI setting
  • Ministry of Works
    		•

    Excellence Program Assessment Workshop & KPI setting
  • Ministry of Justice
    		•

    Excellence Program Assessment Workshop & KPI setting
  • Central Information Organisation
    		•

    Excellence Program Assessment Workshop & KPI setting
  • Islamic Affairs
    		•

    Excellence Program Assessment , Workshop & KPI setting
  • Post and Ports Authority
    		•

    Excellence Program Assessment , Workshop & KPI setting
    - Excellence Program
    -Feedback on Partnership Program
  • Legal Affairs

    • Excellence Program Assessment , Workshop & KPI setting
  • Pension Fund

    • Series of Excellence & Strategy Workshops 

  • Technical Support Services Hub Airport Jeddah (Ministry of Interior – Airports Authority) KSA

    • Internal Audit Training
  • Bahrain Central Bank
    		•

    Excellence Program Assessment , Workshop & KPI setting
  • Social Insurance & Retirement Authority
    		•

    Excellence Program Assessment , Workshop & KPI setting
  • Labor Market Regulation Authority
    		•

    Excellence Program Assessment ,
    Workshop & KPI setting
  • Nationality , Passport & Residence

    • Excellence Program Assessment,  Workshop & KPI setting
  • Civil Defense

    • Government Excellence Program-Assessment
  • Chamber of Commerce-
    		•

    Government Excellence Program-Assessment
  • Media Incorporation
    		•

    Government Excellence Program-Assessment
  • Social Development-

    • Excellence Program – Process Development – Partnership programs appraisal
  • Ambulance Centre
    		•

    Government Excellence Program-Assessment
  • Airports

    • Government Excellence Program-Assessment

  • Community Development

    • Government Excellence Program-Assessment

  • Hospital

    • -Setting Value Stream Mapping,
    -Excellence System & Excellence Team Roles,                                     -Knowledge Management Program ,
    -Project Management Planning,
    -Risk Management Programs
    -Top Management Strategic Reviews
  • Quality Assurance Authority for Education & Training
    		•

    - Excellence Program
    -Review of Systems in Self Assessment Concept
  • e-government Authority
    		•

    -Excellence Program

  • Transportation and Post
    		•

    -Process Improvement
    -Excellence Program
  • Royal Guards and Courts
    		•

    - Excellence Assessment
    Excellence Program
    -Health  Safety practices
  • Political Development

    • -Excellent Program & Political Development Competitiveness Lab
  • Petroleum Development

    • -Lean Development and Thinking Workshops